Nigerian travelers are biggest spenders at Heathrow Airport, says Heathrow Retail Director Jonathan Coen

Dolce & Gabbana store at Heathrow Terminal 5

Nigeria’s economic status appears rosy at London’s Heathrow Airport, the busiest international airport in Europe.

According to Heathrow’s VIP Service, Nigerians are the biggest spenders in Heathrow’s luxury shopping section.

A statement issued by Heathrow’s Retail Director, Jonathan Coen, says Nigerian travelers spend £1,059 ($1,561) average per visit to Heathrow. Coen says that Heathrow’s VIP Service has enjoyed huge patronage from Nigerian visitors, since the launch of the service in 2013.

“Heathrow’s VIP was originally designed for dignitaries, such as heads of states. But we recognized that the privacy and exclusivity that we offered was something that many passengers are looking for in their own lives. Making the service available to first class and business class passengers, we now provide a quality experience that allows our passengers to enjoy a personalized service and we are delighted to welcome many of these from Nigeria,” Coen says.

According to Coen, Heathrow’s VIP Service has experienced phenomenal growth, since the service started operations in 2013, due to huge patronage from Nigerians and other big-spending guests.

“The personal shopping service is incredibly successful at Heathrow, especially with our international passengers. The service started in October 2013, with a five-member team and in just over a year, we have grown to 15, for employees who are on-hand from the first to the last flight, to offer assistance in 38 languages,” Coen says.

“When it comes to splashing cash in duty-free, it seems that Nigerians do it best,” Coen’s statement adds.

Nigerian shoppers enjoy the option of being catered to by Heathrow VIP staff who speak Nigerian languages, such as Igbo, Yoruba, and Hausa.

Heathrow VIP was founded on the philosophy of giving a memorable experience to travelers transiting through the airport, says the Heathrow VIP site.

In addition to personal retail service, Heathrow VIP offers private lounges to travelers.

Source: The Punch – Nigeria's Most Widely Read Newspaper – Breaking News, information and opinion in Nigeria.

Recommended